CASTING DIRECTOR: Can I add new employees to my account or update my company information?

Edited

This article explains how casting directors can add new employees to their Casting Networks account. We also cover how to request other common account updates, such as changing your company name, contact information, employee removals.


How to Add a New Employee

Currently, there is no way to add new users directly through your account settings.

Please follow these steps to add an employee:

  1. Please have the main user or Admin Contact our support team.

  2. Please provide the following information for the employee you would like to add:

    • Full Name

    • Email Address

    • Phone Number

  3. Our team will process your request and add the new user to your company account.

PLEASE NOTE: Adding a new user to your Company grants them access to all projects and role details. If you are only wanting to add a user to assist with a specific project(s), you'll want to add them as a Collaborator

Here is a link to learn more about Collaborators

Other Account Updates

If you need to make other changes to your company account, please also reach out to our customer support team. This includes requests for:

  • Updating your company name

  • Changing contact information

  • Removing access for former employees

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