TALENT REPRESENTATIVE: What does "Profile Unclaimed" mean when I view my roster?

Edited

This article clarifies why you might encounter a "Profile Unclaimed" status when viewing your roster in list view and explains the necessary steps your talent must take to resolve it.


Understanding the "Profile Unclaimed" Message

If you are viewing talent profiles in Talent Roster view, you may notice a message next to some profiles that reads "Profile Unclaimed."

This simply indicates that the talent has not yet claimed the profile associated with your roster. It is a notification that the link between the talent's personal login and your specific representation of them needs to be established.

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How to Resolve the Status

Because this requires action from the talent side, you cannot remove this status yourself. Please direct your talent to reach out to the Talent Support Team for assistance in claiming their profile.

 

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