How Do I Contact Support?

This article explains how all Casting Networks users can connect with our Global Support Team.

Email Support and Job approvals are available: Monday–Friday, 8:30am – 6pm Pacific Time.

• Submit a request at the top of our Help Center. https://support.castingnetworks.com/en/customer-portal

  

• Talent: talentsupport@castingnetworks.com

• Casting Director, Talent Representative & Project Creators: support@castingnetworks.com

• Include your name, the email address tied to your account, and a brief description of how we can help. We aim to reply as quickly as possible during our business hours.

• Be specific: Let us know as much as you can about your question or issue. This helps us help you faster.

• Double check your info: Always use the name and email on your account so we can find your details quickly.

• After-hours requests: We respond to emails as soon as we’re back online.