How do I upload a photo, video, or audio clip?
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How to Upload Photos
To upload a new photo:
1. Click Media Bank in your global navigation bar
2. Click Upload Photos
3. Drag and drop the photo into the upload modal, or click Browse to select a photo from your device
4. If necessary, edit your photo or thumbnail
The maximum photo file size is 30 MB and photos should be a minimum of 360 x 360px. Accepted file types are: JPG, JPEG, GIF or PNG
Once you’ve finished editing, if you have a premium membership, your photo will appear in your Media Bank. If you have a basic membership and would like additional uploads, you must upgrade to a Premium Membership.
Once the photo appears in your Media Bank, you can select the profile(s) where the photo will be shown.
You can also upload photos directly from your profile page by clicking on the Add a Photo tab in the photos section. By clicking on this tab, you have the option to add a brand new photo or to choose a photo that’s already been uploaded from your Media Bank.
How to Upload Videos
To upload a new video:
1. Click Media Bank in your global navigation bar
2. Click the Videos tab
3. Click Upload Video
4. Drag and drop the video into the upload modal, or click Browse to select a video from your device
Please note: depending on the video file size and/or your internet speed, video uploads can take several minutes to process.
The maximum video file size is 600 MB. Accepted file types are: MP4, MOV, or M4V
You can also upload videos directly from your profile page by clicking on the Add a Video tab in the video section. By clicking on this tab, you have the option to add a brand new video or to choose a video that’s already been uploaded from your Media Bank.
If you have a premium membership, your video will appear in your Media Bank after processing has completed. If you have a basic membership, you will be taken to the video upload checkout page. Upon completion of the purchase, your video will appear in your Media Bank.
Once the video appears in your Media Bank, you can select the profile(s) where the video should be shown.
How to Upload an Audio Clip
To upload a new audio clip:
- Click Media Bank in your global navigation bar
- Click the Audio tab
- Click Upload Audio
- Drag and drop the audio clip into the upload modal, or click Browse to select an audio clip from your device
Please note: depending on the audio file size and/or your internet speed, audio uploads can take several minutes to process.
The maximum audio file size is 50 MB. Accepted file types are: AAC, MP3 or OGG
If you have a premium membership, your audio will appear in your Media Bank after processing has completed. If you have a basic membership, you will be taken to the audio upload checkout page. Upon completion of the purchase, your audio clip will appear in your Media Bank.
Once the audio clip appears in your Media Bank, you can select the profile(s) where the audio clip should be shown.
You can also upload audio clips directly from your profile page by clicking on the Add an Audio Clip button in the audio section. By clicking on this tab, you have the option to add a brand new audio clip or to choose a clip that’s already been uploaded from your Media Bank.
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