Chat support is a feature that will allow you to reach us directly through the website for LIVE assistance for any questions or concerns you may have. This will allow you the opportunity to receive clear and efficient responses, and will allow our team to actively guide you to a resolution. Our team is available for support from Monday-Friday from 9:30am-6pm PST.

Chat support can be reached by clicking the chat icon in the lower left hand corner of your account. 

Once the bubble is selected you will receive a few options. Make sure to select the appropriate user type to be redirected to the correct support department: 

Once the correct department is selected please allow a few minutes for a team member to reach out, as these messages are answered in order of request. A LIVE support member will reach out to assist you as quickly as possible. However, if you have in depth or multi-step questions, we encourage you to email us at support@castingnetworks.com.