Chat support is a feature that will allow you to reach us directly through the website for LIVE assistance for any questions or concerns you may have. This will allow you the opportunity to receive clear and efficient responses, and will allow our team to actively guide you to a resolution. Our team is available for support from Monday-Friday from 9:30am-9pm PST. To contact us please refer to the chat bubble on the lower left hand of your account.
Once the bubble is selected you will receive a few options. Make sure to select TALENT ACCOUNT to be redirected to the correct support department:
Once the correct department has been selected you will be asked to answer a few questions which will help the support member find your account. Please respond with the name and email address listed on the account:
Once these questions have been answered you will receive an automated response:
Please allow a few minutes for a team member to reach out, as these messages are answered in order of request. A LIVE support member will reach out to assist you as quickly as possible!
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