CASTING DIRECTORS: What is the Email History feature?

Edited

This article explains how to use the Email History feature to track communications sent to Talent and Talent Representatives within a specific project. This ensures your workflow remains organized and transparent.


Where can I find the Email History feature?

You can find the Email History feature within the Projects List tab. It is located on the right-hand side of each project as a new tab option.

A screenshot of a project management interface for a "Coca-Cola PROJECT" titled "SODA BEVERAGE COMMERCIAL." The main section shows a navigation bar with links: "Overview," "Lists," "Submissions," "Requests," "Schedules," "Sessions," "Presentation Links," "Worksheet," "Collaborators," and "Email History." The "Email History" link is highlighted with a red rectangular box. Below the navigation bar, the main heading is "Email History," and further down are two tabs, "Projects & Roles" and "Requests & Schedules."

What categories are in the Email History?

The Email History section organizes notifications into specific categories to help you find what you need quickly:

  • Publication Settings

    • Role Published

    • Requesting Additional Submissions

    • Widened Publication Settings

  • Audition Notifications

    • Audition Schedule Sent

    • Callback Schedule Sent

  • Request Notifications

    • Media Request Sent

    • Question Request Sent

*Please note that each section will specify if the notification was sent to the Talent Representative, Talent, or Casting Billboard.

How do I view specific message details?

Within each Email History notification, you can view the specific messages sent to Talent Representatives and Talent. This feature helps streamline your workflow throughout the project by keeping your communication history straightforward. Every notification includes a date and time stamp for accurate tracking.

A screenshot of the "Email History" tab for a Coca-Cola project titled "SODA BEVERAGE COMMERCIAL." The page shows a list of emails sent for the project. The top entry, dated 12/16/2022 at 11:47:05 AM, is a "Media Request Sent to Representatives and Talent." This request is for "30's Female Soccer Players" with roles for "Funny Guy, Dad, Evil Twin, Mom." The body of the request includes a generic message to representatives and instructions for talent. The other listed emails, collapsed, are for callback, question, and audition schedules sent between 12/10/2022 and 12/15/2022.

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